Yes, XTop will allow you to add, delete and edit your Smartphone contacts directly on your laptop/PC.

No, at this time, XTop does not re-direct the phone audio through your laptop/PC. You can either use a compatible Bluetooth® headset or simply trigger the speakerphone function on your Smartphone to handle all calls.

Each XTop download can be authorized on up to three computers, meaning your Smartphone can connect to three computers [ie: office, home and personal laptop]. However, you only receive one Mobile Gateway with each download, meaning you can only use one Smartphone for each download.

Your XTop Mobile license is not limited to a certain period of time. However, if you have downloaded the Trial version, you will be prompted to 'Upgrade to the Full Version' after the trial period has ended.

Additional Upgrades may be available in the future with added functionality. Some upgrades may be available at no-charge and others may require you to pay an Upgrade Fee.

No, once you download the XTop Mobile Gateway on to your Smartphone, you will have full access to all emails [BIS and BES] directly from your laptop/PC.

XTop can handle multiple email accounts, including BIS and BES accounts on your Smartphone. Also, once you receive an email to a specific account, XTop will automatically allow you to reply using the appropriate email address.

Yes, XTop will allow you to access information like Call Logs, historical SMS, emails and PIN chats even when you're offline [ie: your Smartphone isn't connected to your laptop/PC]. In fact, you can even create messages while offline and cache them to be sent as soon as you are connected again.

XTop does not currently sync with any programs or folders on your desktop/laptop, however, in the future, you will be able to drag and drop files, images and even media files seamlessly from your laptop/PC to your Smartphone.

You can use XTop to download attachments embedded in your emails by simply double-clicking them [as you would on your BlackBerry]. Your attachments will be downloaded directly for viewing in the native program [Adobe™ Reader, Microsoft PowerPoint®, etc.] directly on your laptop/PC.

Ie: With XTop you can view PowerPoint® attachments that are on your Smartphone directly on your laptop/PC screen without having to connect to your VPN or any third-party WiFi Hotspots.

XTop allows you to surf the internet using the data connectivity directly from BlackBerry without having to look for a third-party WiFi Hotspot. The data usage is the same as you browsing the internet directly on your BlackBerry browser. Please verify your data plan is optimized to handle this feature.

XTop Mobile leverages the connectivity directly from your BlackBerry internet browser, meaning surfing the net on XTop is just like surfing directly on your BlackBerry's browser.

Please refer to the data plan(s) provided by your Carrier for details.

No, your XTop SMS messages are treated as if they were sent directly from your Smartphone. In fact, once you send a message from your laptop/PC using XTop, you will see it appear as if it was sent directly from your Smartphone.

XTop is a secure program, with 256-Bit AES encryption across all communications between your Smartphone and your laptop/PC.

You can use XTop with most external Bluetooth dongles. If you are interested, please call XTop Customer Care for help to select the appropriate dongle for ultimate performance.

Smartphone Compatibility includes BlackBerry 8000+ Series Smartphones including; Bold 9000®+, Storm®, Curve® 8300+ and Pearl®. For optimal performance, please ensure your BlackBerry is loaded with the most up-to date Operating Systems including BOS 4.5, 4.7 or 5.0.

Laptop / PC Compatibility includes Microsoft Windows™ XP®, Microsoft Windows™ Vista® and Microsoft Windows™ 7®.

Bluetooth® Compatibility includes support for most Bluetooth® enabled Laptops, Netbooks and PCs including support for WIDCOMM®, Broadcom® and Microsoft® Bluetooth® devices and/or dongles.

XTop allows you reply to incoming events on your Smartphone with different modes. For example, if you are in a meeting and receive an incoming call, you can simply press the 'TXT' button to reply back to the caller with a quick SMS - Hey, I'm in a meeting right now. I'll call you back later. Or, you can press the 'Schedule' button to create a calendar event to call them back later. The same applies to all incoming events including emails, calls, SMS and PIN messages.

XTop provides real time notification of your Smartphone events directly on your laptop/PC screen. XTop is the only application lets you fully interact with SMS, calls, calendar events, emails and BlackBerry PIN messages in real-time, without ever having to reach for your Smartphone.

No, simply call the XTop Mobile Customer Care team at 1.866.366-XTOP for help re-assigning your license to the new laptop/PC or Smartphone.

XTop Mobile is a downloadable BlackBerry & laptop/PC application that enables you to interact and control your Smartphone's key functions such as SMS, calls, email, and calendar directly on your laptop or PC. In addition, XTop Mobile instantly and wirelessly transforms your Smartphone into a wireless modem so you can open attachments and surf the web without ever having to search for a WIFI Hotspot again.

XTop Mobile is only available in English, other languages are planned for future releases.

XTop is currently compatible with Microsoft Windows™ XP®, Microsoft Windows™ Vista® and Microsoft Windows™ 7®.

Please visit www.xtopmobile.com for all Support documentation and to view Helpful Tutorial videos.

The XTop Mobile Gateway ensures the information shared between your Smartphone and laptop/PC is encrypted for security. XTop relies on 256-Bit AES encryption for all communication between your Smartphone and laptop/PC. Also, the Gateway is used to authenticate you as user each time you connect to your laptop/PC.

Currently your Smartphone will continue to use the ringtones and vibrate settings even when connected to XTop. You will be able to silence incoming calls depending on how you would like to handle a call - "Answer" or "Ignore" directly off of your laptop/PC.

Future releases will allow you to change the 'Profile' on your Smartphone directly through the XTop dashboard on your laptop/PC.

No, your XTop requires authentication through the Mobile Gateway on the Smartphone you are connecting with.